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Leaflet on Services and Contacts of ACM, I.P.
SOS UKRAINE
https://www.acm.gov.pt/-/sos-ucrania
sosucrania@acm.gov.pt
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory
You can still opt for the telephone service, through the Migrant Support Line, app My CNAIM or by e-mail
Migrant Support Line
From 5 March 2022: Monday to Friday, between 9 am and 8 pm, and on Saturday, between 9 am and 5 pm
808 257 257 (landline)
21 810 61 91 (mobile and abroad)
National Support Centres for the Integration of Migrants (CNAIM)
CNAIM Norte
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory
Av. de França, 316
Edifício Capitólio
4050-276 Porto
Tel: 22 207 38 10
Fax: 22 207 38 17
E-mail: cnaim.norte@acm.gov.pt
From Monday to Friday, between 8 am and 5 pm
CNAIM Lisboa
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory
Rua Álvaro Coutinho, 14
1150-025 Lisboa
Fax: 21 810 61 17
E-mail: cnaim.lisboa@acm.gov.pt
From Monday to Friday, between 8 am and 5 pm
CNAIM Beja
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory
Edifício Administrativo do Parque de Feiras e Exposições Manuel de Castro e Brito
Av. Salgueiro Maia, s/n
7800-552 Beja
Tel: 808 257 257 | 21 810 61 91 (Migrant Support Line)
E-mail: cnaim.beja@acm.gov.pt
From Monday to Friday, between 9:00 am and 12:30 pm, and 2:00 pm and 5:30 pm
CNAIM Algarve
Face-to-face service available without previous appointment
The use of a mask or visor is mandatory
Loja do Cidadão
Mercado Municipal, 1.º Piso
Largo Dr. Francisco Sá Carneiro 8000-151 Faro
Tel: 808 257 257 | 21 810 61 91 (Migrant Support Line)
E-mail: cnaim.algarve@acm.gov.pt
From Monday to Friday, between 8:30 am and 5 pm
PO ISE:
fundos.portugal2020@acm.gov.pt
FAMI:
fundos.comunitarios@acm.gov.pt
COVID-19 vaccination: online platform for registration of foreign citizens without a SNS (National Health Service) user number
Information cards on COVID-19 vaccination:
. Arabic (ar)
. English (en)
. French (fr)
. Hindi (hi)
. Mandarin (zh)
. Nepalese (ne)
. Portuguese (pt)
. Romanian (ro)
. Russian (ro)
. Spanish (es)
. Thai (th)
. Ukrainian (uk)
If you have a SNS (National Health Service) user number, please self-schedule your appointment
If you need support with registration and/or self-scheduling, or if you are facing constraints in the process, you can contact us by e-mail: covid19@acm.gov.pt
More information about the COVID-19 vaccination
Lockdown Easing Plan: Schedule and Rules
Lockdown Easing FAQ's
Doctors of the World Portugal' Guide on COVID-19:
. Arabic (ar)
. Bengali (bn)
. English (en)
. Finnish (fi)
. French (fr)
. Fula (ff)
. German (de)
. Hebrew (he)
. Hindi (hi)
. Italian (it)
. Japanese (ja)
. Mandarin (zh)
. Mandinga (man)
. Nepali (ne)
. Netherlands (nl)
. Polish (pl)
. Portuguese (pt)
. Romanian (ro)
. Russian (ru)
. Spanish (es)
. Swedish (sv)
. Tigrinya (ti)
. Turkish (tr)
. Ukrainian (uk)
. Urdu (ur)
IOM’s information leaflet on COVID-19, in more than 30 languages.
IOM's three documents about COVID-19 for migrants, in several languages.
The information presented is purely indicative, with the main purpose to provide general guidance without exempt, at any case, the consultation with the competent authorities and the use of professional advice regarding the addressed themes